Help Center

Frequently Asked
Questions

Everything you need to know about our clinic, treatments, packages, and booking process. Can't find what you're looking for? Reach out to us directly.

About Us

Treatments

Packages

Booking

Aftercare

Expert Treatments

FDA-approved, medical-grade technology

Curated Packages

Save up to 40% with our bundles

Personalized Care

Every treatment plan is tailored to your unique skin goals

Results driven

About Sama Skincare

Treatments & Procedures

Packages & Pricing

Booking & Appointments

Aftercare & Results

Still Have Questions?

Frequently Asked Questions

Expert Treatments

Curated Packages

Personalized Care

About Sama Skincare

What is Sama Skincare?

Where is Sama Skincare located?

What makes Sama Skincare different from other clinics?

Are your practitioners licensed and certified?

Is there a consultation fee?

What safety protocols do you follow?

Treatments & Procedures

What treatments do you offer?

Are your treatments safe for all skin types?

Is there any downtime after treatments?

How soon will I see results?

Can I combine multiple treatments?

How do I prepare for my treatment?

Packages & Pricing

How do your treatment packages work?

Can I share my package with someone else?

Do packages expire?

Are there payment plans available?

Can I switch treatments within a package?

What is your refund policy for packages?

Booking & Appointments

How do I book an appointment?

What is your cancellation policy?

How far in advance should I book?

Can I reschedule my appointment?

What should I bring to my appointment?

Do you offer evening or weekend appointments?

Aftercare & Results

What aftercare do I need to follow?

What products do you recommend for home care?

How long do treatment results typically last?

What if I experience a reaction after treatment?

How often should I return for maintenance?

Can I wear makeup after my treatment?

We're Here to Help

Frequently Asked
Questions